Case Study

Outsourcing can be a viable option for enterprises looking to control costs and add value to an area where they might not have in-house expertise.

Theme

Managing IT in turbulent times means being prepared for today and ready for tomorrow.

Solution Set

The cost of delivering the same ongoing services typically consumes 85% of IT budgets, leaving little capacity for enhancements to business value.

Solution Set

Those applications that are already deployed (and upgrades often paid for) can provide additional value beyond the initial set of requirements they addressed.

Solution Set

Many organizations struggle to get a handle on service delivery--they have no formal system for delivery and business users are not satisfied.

Solution Set

Metrics programs frequently fail because little attention has been paid to what the objectives are and what should actually be measured.

Solution Set

This prevents IT from being a true business partner and from delivering projects and driving processes that create real business value.

Solution Set

Today's business environment is defined by rapidly changing technologies, market conditions, and business models.

Solution Set

Many organizations are still leery of the cloud and hesitate to consider it as a serious option for IT applications or infrastructure.

Solution Set

Business users are now overwhelmingly using social networks to connect in their personal lives and demanding the same degree of connectedness and collaboration in their professional lives.

Solution Set

Organizations can improve staff productivity and engagement by leveraging this same technology and, in some cases, staff-owned devices.

Solution Set

New mobility technologies, and the "cloud" create new risks to the security and privacy of data managed by IT.

Video

Organizations must continue efforts to reduce the high proportion of their IT budget spent (typically 70%) on continuing operations, to provide room for new initiatives that management expects IT to deploy.

Tool

Info-Tech Research Group has established that savings through lower one-time and ongoing server acquisition costs is the strongest argument in a business case for server virtualization. Use this calculator to get a broad sense of the...

Solution Set

This solution set will help organizations understand where to focus their telecom cost reduction efforts and how to develop a practice for ongoing telecom expense management.

Tool

Use the Contract Management Tool to track location, status, and expiry dates of ongoing contracts. The tool provides advance warning of checkpoint dates for timely contract renewal decisions.

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It doesn't have to be as painful as you think, and who knows, you could become the...

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below to start reducing costs today.

Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.

Be kind to the environment and your company's bank account. Learn ways to save while going green.

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Note

While cutting IT staff is admittedly unpleasant, it is very possible to minimize the pain of downsizing while maximizing the efficiency of your reorganized IT department. Use this storyboard to help you understand downsizing factors, apply...

There is a significant cost reduction opportunity in consolidating smaller SQL databases while upgrading to Microsoft SQL Server 2008. Over time, smaller databases have proliferated within many enterprises (serving departmental or line of...

(21-Dec-09) When businesses consider cutting costs in almost any area, often the first thing that comes to mind is outsourcing, particularly to overseas employees or consultants. It is understandable — especially in this economy — that companies...

Video

Reducing the size of the help desk may be raised as a means of cutting IT costs. Before making staff reductions, understand the impact and effect of any planned cuts. Be prepared with facts and information to ensure that the business understands...

Video

Mitigating the impact of help desk staffing reductions is difficult. If staff reductions are imminent, use these techniques and methods to lessen the pain. Make life for the remaining staff better and more productive.

Video

Commercial off-the-shelf (COTS) applications involve significant costs for most enterprises. Follow five key strategies to drive the costs out of the COTS portfolio.

Video

Application maintenance is a significant cost concern for many enterprises. The best way to control maintenance costs is through active management of the application portfolio. Follow Info-Tech's recommendations to attain a 30% reduction in...

Tool

This tool assesses the probability that an organization will be successful when implementing green IT initiatives. Measure the organization's likelihood of successfully realizing the environmental and business benefits of green IT, and consider...

The recent hype surrounding green IT has left some smaller organizations wondering what steps they can take to ensure initiatives yield successful results. Green IT not only benefits the environment, but can also help the bottom line by cutting...