Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below to start reducing costs today.

Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.

Be kind to the environment and your company's bank account. Learn ways to save while going green.

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Actual business demand for IT services should strongly influence the level and allocation of IT expenses. However, the link between the size and distribution of the IT budget with actual demand for specific IT services is weak in most...

Many organizations chargeback IT costs to business units. Most of these approaches, however, misrepresent the actual IT cost incurred by business units. Accurate processes are expensive to operate. Establish clear objectives for a chargeback...