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Use the ERP Business Case Template and work with business units to develop an appropriate justification for ERP projects.
Infrastructure plans must support increasing performance expectations from the organization as well as continued growth. At the same time, expenses are constrained and IT Management must select low-cost solutions. It helps establish targets for...
Knowing when and how to invest in a significant infrastructure change rather than a minor incremental purchase is difficult.
A colleague of mine said a few weeks ago that IT staffing ratios are, in and of themselves, virtually meaningless. After a spirited debate on the subject, I got to thinking about IT metrics in general. Then I started seriously researching them....