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IT managers constantly need to justify their staffing and spending levels and strive to improve IT efficiency.
As IT evolves, so too does the need to be proactive in measuring and controlling the quality and efficiencies of IT. Metrics are a powerful management tool that can be used to effectively communicate, maintain, and improve IT effectiveness over...
IT metrics reports that span dozens of pages and center on technology-focused metrics such as volume of mainframe batch runs, megabytes of data stored, jobs processed, or number of patches installed, will be meaningless to business leaders. If...
Establishing metrics can be a sizeable undertaking. New IT leaders need to get their hands on some solid numbers fast to help build credibility and identify key areas for change. Get a few descriptive metrics in place in your early weeks on the...
Metrics must be effectively designed, collected, analyzed, and communicated to deliver value. The key to a successful metrics program for small and midsize enterprises is a proactive approach to metrics development.
A shift in data center economics is occurring, and data centers can expect new green responsibilities to measure and optimize power consumption. Learn about current and proposed server energy efficiency metrics to prepare for benchmarks that...
Info-Tech Research Group regularly polls IT decision makers about their staffing and spending decisions. This information is used for IT Budget and Staffing reports that provide benchmark data for nine industry sectors. The 2007 IT Budget &...
The process of establishing performance standards for enterprise networks is arduous, but essential to all enterprises. The network is the foundation for the delivery of enterprise IT services, and when it does not operate optimally enterprise...