Template/Policy

A successful IT Asset Management (ITAM) implementation starts with a great plan. The ITAM project charter provides a template to help you build a business case, and plan and organize your implementation.

Solution Set

Any IT environment with more than 250 assets will experience challenges in tracking inventory and keeping it current if they are using spreadsheets.

Note

Management of IT assets truly requires a combination of people, process and technology. Automation of IT Asset Management (ITAM) will enable significant benefits through software and hardware cost savings, reduced risk through lost equipment or...

Vendor Research

This report will help vendors and solution providers understand how to sell their IT asset management (ITAM) tools. It will emphasize the rationale of end-user purchases and what this means to the vendor.

(24-Nov-09) Ciena Corp. won the auction for wilting Canadian technology icon Nortel Networks Corp.'s global Ethernet assets and promised to preserve 2,000 highly-skilled jobs, many in Ottawa. The $769 million (U.S.) offer – $530 million in...

6-Oct-09 Nortel Networks Corp. is in talks to sell almost all of its optical networking and ethernet assets to Maryland's Ciena Corp., the two companies said Monday. The announcement could mark one of the final stages in the dismantling of...

Video

Storage is a rapidly growing cost driver for many of today's IT organizations. With storage demand increasing at the annual rate of 20% and higher, IT needs to better understand how to manage this important service. In this videocast, we will...

25-Sep-09 Industry Canada announced Thursday it will only allow Avaya Inc. to buy Nortel Networks Corp.'s enterprise business if Avaya can prove the US$915 million deal is beneficial to Canadians. Industry Minister Tony Clement announced the...

(IT World Canada) - Research in Motion alleges it was unfairly blocked from making a bid for Nortel Networks CDMA and Long Term Evolution Access businesses Research in Motion is calling on the federal government to review the auction of Nortel...

Premium Resource

When a Business Impact and Risk Assessment is completed, you will have a complete list of the risks specific to each IT asset, as well as risk reports and profiles for the business impact analysis. Consider revisiting your Business Impact and...

When the economy takes a turn for the worse, IT is often the target of budget and staffing cuts, regardless of the negative impact the cuts may have on projects or service levels. With the nature of the cuts out of IT's control, how can you...

Tool

The fast pace of technology change makes PC purchases quickly obsolete. Getting the most business value out of corporate computers requires a long-term strategy that begins with a thorough assessment phase. To assess existing PC assets, use...

Small enterprises will find that moving to a utility infrastructure will not happen overnight. It will require a long-term, phased approach with significant challenges along the way.

Knowledge of basic accounting can make a huge difference in measuring the costs and profitability of an IT department. Understand accounting basics in order to recognize how purchases influence IT.

Desktop and notebook computers are one of the largest budget categories for all IT departments. Whether an enterprise owns or leases its PCs, there are significant opportunities for cutting costs and streamlining strained budgets. These...

Note

The first task in completing an IT Continuity Plan is having a clear idea of how IT assets are vulnerable to threats and what level of protection is in place. This means you need to know what assets you have, the specific risks to those assets,...

A vendor management office (VMO) can significantly reduce expenses by planning and optimizing IT's purchases of products and services. Moreover, certain vendors are prime cost reduction candidates. In this research note, learn how the VMO can...

Tool

Highly-critical assets may require some further investment before they can be disaster resilient. Document and justify expenditures necessary for meeting the goals of the DRP. Use the "Return on Security Investment Calculator" worksheet if you...

Recent Info-Tech research found that continuous vendor management can significantly reduce expenses by timing, planning, and optimizing IT's purchases of products and services. In this first note of three, learn about the common characteristics...

Passwords. Just saying the word can be enough to send shivers down the spines of users and administrators alike. Users have too many to remember, and administrators have too many to reset. What was supposed to be an efficient and cost-effective...

Insight into a company's financial strength can be found through the balance sheet. IT professionals should analyze balance sheets to assess vendor risk and efficiency.

Tool

Balance sheets contain valuable information on a company's profitability and financial health that an IT professional should know. Use this tool to analyze key ratios from an enterprise balance sheet, including financial strength ratios and...

Job Description

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and information services in support of business units across the enterprise. This includes accumulating, understanding, and leveraging...

Job Description

The Hardware Technician's role is to support and maintain in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal...