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IT Asset Management (ITAM) benefits are most readily available with the use of automated tools. The ITAM Vendor Landscape will help you choose the tool that is right for your organization.

Template/Policy

This demonstration script template is designed to provide vendors with a consistent set of instructions. This ensures equivalent product demonstrations to allow for an objective comparison of product features.

Template/Policy

Organizations who are struggling to reconcile requirements with vendor competencies should make use of this RFP template to navigate the ITAM vendor landscape.

Tool

Developing a shortlist of appropriate ITAM vendors can be a difficult and time-consuming process. Use this tool to focus on key priorities, establish individual weighting and ranking factors, and calculate a fully customized Vendor Landscape.

Solution Set

A solid asset management practice is essential to understanding and managing costs associated with IT assets.

Solution Set

This solution set will provide guidance on how best to manage your hardware and software inventory process, plus helpful tools and practical advice on conducting an audit.

Tool

This License Inventory template can facilitate license tracking in time of audit, and can be used as part of the due diligence process in creating formal documentation of licensed assets.

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It doesn't have to be as painful as you think, and who knows, you could become the...

Tool

Printer consolidation implementation is often hindered by an absence of a baseline inventory and the necessary related usage data that can be used to determine cost-saving opportunities. Leverage Info-Tech's tool to track your print environment...

Solution Set

Most organizations are unaware of the savings potential from printer consolidation.

Template/Policy

Unscheduled moves, adds, and changes (MACs) to desktop systems can lead to a drain on resources and inefficiencies. Draft a move/add/change policy to help you control the process, reduce IT support costs, and increase end-user satisfaction.

Despite the opportunity to reduce total printing costs by up to 65%, organizations often shy away from printer consolidation initiatives. Executives must understand what printer consolidation is, what the barriers to implementation are, and why...

Underutilized software is not as expensive as software that sits on a shelf. Organizations need to know if they are deriving value from an application or simply storing shelfware. Learn to identify and prevent shelfware before it inflicts budget...

Tool

Organizations need to know if they are deriving value from an application or simply storing shelfware. Learn to identify and prevent shelfware before it inflicts budget pain. Use this tool to compare up to 10 applications and help determine...

Moving IT to a business-centric IT delivery model is a process that continues to challenge small and midsized enterprises. Gauge the enterprise's current ITSM maturity by learning why and how other small and midsize enterprises are moving to...

Moving IT to a business-centric, services oriented model is a process that continues to challenge fast growing small and mid-sized enterprises. Info-Tech In-Depth Research interviews provide valuable insight on what drives organizations to...

IT Service Management (ITSM) has become widely recognized as a business friendly approach to delivering IT service, but the complexity of frameworks, standards, and best practices can sometimes have the unintended consequence of distorting the...

IT Service Management (ITSM) has become widely recognized as a business friendly approach to delivering IT, but the complexity of frameworks, standards and best practices can sometimes have the unintended consequence of distorting the core goals...

IT Service Management (ITSM) frameworks and standards fail to define what service orientation should look like for small and mid-sized shops. Instead of blind framework adoption, use a diagnostic approach and apply common sense to satisfy the...

Cable and asset management (CAM) software can help IT managers reduce infrastructure outages associated with cable management by as much as 30%. Ensure delivery of anticipated results through careful assessment of the software before acquiring.

With good planning, the benefits of systems management software can be substantial. Investigate how automation can save on manual system management efforts.

As the cost of energy rises, controlling and reducing energy consumption in the IT department, particularly in the server room, has become an urgent issue for IT managers. Look beyond the initiatives that increase energy efficiency in the server...

Desktop and notebook computers are one of the largest budget categories for all IT departments. Whether an enterprise owns or leases its PCs, there are significant opportunities for cutting costs and streamlining strained budgets. These...

I have recently been doing research on refreshing or significantly upgrading LAN infrastructure. I interviewed 20 clients and surveyed another 112 to get a first-hand account of how enterprises handle a LAN equipment refresh. The results were...

Template/Policy

Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form to help you control the process, organize your IT resources, and increase...

Moves, Adds, and Changes (MACs) can be a big hassle if managed poorly. Control the process to reduce IT support costs and increase end-user satisfaction. Use these tips to help control and enforce MAC best practices.

Ad hoc system management is an outdated and inefficient approach that does not reflect the new demands on IT service delivery. Successfully addressing current and future demands for services requires IT leaders to plan for formal system...

Help desk software offerings range from simple ticketing tools to comprehensive IT service management suites. Follow Info-Tech's appropriateness guidelines to ensure the solution is a good fit for the enterprise.

Tool

Planning for the implementation of a systems management solution with data center automation capabilities requires close attention to integration issues. Conduct a gap analysis early in the project planning phase to prioritize efforts and return...

Network assets are typically distributed over a wide area. Since managers cannot always physically scour the network to identify a faulty component, prior information is needed to structure an adequate response mechanism. Putting in a process...