Note

Organizations need to do their homework before the application outsourcing engagement begins. This involves picking the right application to outsource, choosing a suitable outsourcer to perform the work, and planning a proper negotiation...

Tool

Finding the right outsourcer is essential to a successful outsourced application development project. When organizations are navigating the outsourcing vendor landscape, they must know what type of outsourcing arrangement they need (offshore,...

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Application development outsourcing initiative success depends greatly on a thorough contract. While it does not have to be overly complex and laboriously constructed to be sound, the contract must systematically cover all aspects of a project...

Tool

Out of sight should not mean out of mind when it comes to application development outsourcing projects. The work may be performed offsite, but the organization's IT department must regularly record and review the progress. That way, when...

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Application development outsourcing can be a risky process if organizations approach it unprepared. Examine organizational needs and the details of the outsourcing initiative to determine potential successes and challenges. Then decide if the...

Note

Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below to start reducing costs today.

Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the global recession but is now rebounding. Both large and small organizations...

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have a myriad of geographic locations to choose from. China offers a large labor pool, strong infrastructure, and low cost....

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The Philippines offers a large labor pool, strong infrastructure, and low cost....

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. India is a top contender with strengths in resource availability,...

Video

Application development is a major cost center for most IT shops. On average, application development accounts for 40% of FTE allocation. Info-Tech presents five key strategies for reducing the impact of app-dev.

Well-structured service level agreements (SLAs) help to ensure that application maintenance outsourcing (AMO) relationships run smoothly, efficiently, and deliver maximum value. Start the organization's AMO initiative off on the right foot by...

It is quite common for resourcing requirements to increase or decrease over time in application maintenance outsourcing (AMO) initiatives. Move seamlessly through changes in AMO staffing requirements and maximize resource efficiency by applying...

Impact Research

This report describes when outsourcing is a good fit for your organization and the reasons you would choose to do it. Discover the cost savings potential, breadth of benefits, key pitfalls to avoid, and guidelines that will ensure a successful...