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Tagged - app maintenance

Note
Best Practices for Reducing IT Cost-to-Serve

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below to start reducing costs today.

Template/Policy
Routine COTS Application Maintenance Policy

Over the course of an application's lifecycle, maintenance costs will comprise the majority of total cost of ownership. An Application Maintenance Policy should be in place for all COTS (Commercial Off-The-Shelf) applications to maximize...

Template/Policy
Application Maintenance Outsourcing SLA Template

Application maintenance outsourcing (AMO) initiatives require clear and unambiguous service level agreements (SLAs) to set expectations and start the relationship off on the right foot. Don't waste time trying to create your own SLAs ? establish...

Note
Stop Bleeding Money: Roll Out an Application Maintenance Policy

Failure to properly maintain software assets wastes money and can put the enterprise's reputation at risk if downtime is the result. Implement an application maintenance policy to control and raise the profile of this important, yet often...