Tool

Risk and Business Impact Analysis (RBIA) is about assigning the right resources to the most critical areas of the business in the event of a disaster. This Excel-based tool is designed to assist IT professionals in performing the RBIA exercise...

Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core competencies that are essential to service orientation in IT. Facilitate these...

Note

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. This storyboard helps you assess the level of customer service orientation in your IT department,...

SAP has announced that it is acquiring Sybase for $5.8 positioning them to compete against Oracle in the database and mobile applications markets. "SAP needs to catch up with Oracle and Sybase is the ideal target." said George Goodall, Senior...

(23-Apr-10) For marketing professionals and software designers, workforce personas have long served as useful constructs for tailoring advertising campaigns or application features to specific demographics or users. In this context, personas...

There are plenty of historic reasons to restrain one's enthusiasm over so-called smartphones: they have been very expensive, and so, limited in appeal and sales; there are no standards to unify them in the developer community; and the industry...

(18-Feb-10) Microsoft and Yahoo! say they will move ahead with their joint search engine venture after getting a green light from European and U.S. regulators, though analysts say their union is unlikely to shave much off Google’s dominant...

There are a lot of headlines out there this week that sound like this: "Will the iPad save print media?" I have many friends in the media world, and the last few years have been nothing short of harrowing, as the old media organs lose...

(By Info-Tech Analyst Gareth Doherty - Printed with permission from Processor magazine www.processor.com). Gut instincts have fallen on hard times. Evidence of systematic errors in human decision making and the success of analytical...

(19-Jan-10) Avaya Inc., which has completed its takeover of the enterprise assets of Nortel Networks Corp., announced its product integration plans Tuesday. Though Avaya plans to drop the Nortel Multimedia Conferencing product, industry...

(6-Jan-10) Though no iPhone slayer, Nexus One – the Android OS-powered handset unveiled by Google Tuesday – will be a much sought after smartphone, say Canadian mobile market analysts. "I'll want one when it gets here," said Mark Tauschek,...

(11-Dec-09) Cost both motivates and prohibits the use of video collaboration tools in the enterprise, according to unified communications provider Mitel Networks Corp. Mitel recently commissioned market research firm Harris/Decima to conduct...

(4-Dec-09) No one disputes that UPS systems are an essential part of any data center’s business continuity planning. However, selecting the right UPS involves weighing everything from runtime needs to long-term scaling. UPS Type &...

(28-Oct-09) Wide area network (WAN) managers need to think less like techies and more like business strategists when deciding whether to power the WAN with one or multiple service providers. They have to decide how much risk they can tolerate...

Salesforce.com and Adobe systems announced a significant new partnership which will formally add Adobe’s rich internet application (RIA) development platform to Salesforce.com’s software-as-a-service (SaaS) platform. “Adobe Flash® Builder™ for...

(19-Oct-09) Mike Randolph, vice president and senior technology manager for Bank of America, has seen data warehouse trends come and go. "Change has been constant over the years," says Randolph, who supervises a 22-node, IBM DB2-driven warehouse...

Google posted record third-quarter revenues of $5.94 billion, up 8% over the second quarter, due mostly to strong online advertising revenues. Earnings per share were an astounding $5.18. It ended the quarter with $22 billion in cash as well,...

6-Oct-09 Outsourcing, once thought of as the panacea for high IT overhead, has come under fire lately for several reasons. Hidden costs have come back to haunt penny pinching technology companies. Off shore vendors are supposed to save you...

28-Sep-09 It can be a juggling act to curb unnecessary costs on additional software licences while ensuring there are enough licences for all users. IT departments will often procure more seats than they actually require so users don't run...

Zero-Based Budgeting is not as easy as pulling up last year's budget and simply adding a few dollars here and taking away a few dollars there, but it can result in a much more accurate, justifiable, and transparent budget for IT departments....

(27-Aug-09) Recently we have reported on data center containers along with infrastructure containers which compliment the boxed IT solution. The question that we occasionally receive from our readers is who are these units being sold to, how...

The upcoming device is lighter and has more security. Read why industry analysts say users in your organization may not need it if they follow proper procedures. What smartphones smart – the ability to do many of the things a personal...

An appropriate description of requirements is essential to the successful deployment of a new application function, whether purchased or developed. Too often, we get the requirements wrong, and as a result, we fail to satisfy our internal and...

IT Business - Symantec has announced a new threat analysis service that blends resources from the firm's data gathering network and services of an on site cyber security specialist. The goal is to help organisations better understand the threat...

(30-Jul-09) Consumers have almost non-stop appetites for watching video on the Internet, a habit that bidders for financially troubled Nortel Networks will consider when they look at its technology for bandwidth hunger. A key unit of Nortel...

(IT World Canada) - The Palo Alto, Calif.-based company's planned acquisition of Ibrix Inc. will add storage clustering capabilities to the StorageWorks portfolio, said one analyst. But what of PolyServe, the company in the same space that HP...

Premium Resource

When a Business Impact and Risk Assessment is completed, you will have a complete list of the risks specific to each IT asset, as well as risk reports and profiles for the business impact analysis. Consider revisiting your Business Impact and...

Premium Resource

The purpose of this bundle is to assist you in creating the basis of the actual DRP document itself. Armed with the results of your business impact analysis and risk assessments, you are now ready for IT Continuity Plan Creation, which is...

Premium Resource

The project execution stages are defined by applying the project plan and directing the team to perform the work as scheduled. During this time, project activities must be supervised and analyzed to ensure that the project progresses as expected.

Many businesses face challenges when creating and maintaining efficient performance management methodologies. Business Process Analysis (BPA) helps spread awareness about how a company actually carries out its objectives and may offer...