Access this Note FREE by giving us your email address.
When you register you will also receive:
- A Free Trial Membership which provides additional free research and help on your projects
- Access to survey data, contribute to our research, community involvement and much more
CAUTION: This content has been retired, and is no longer being maintained. It may contain information or links that are out of date and/or broken. Please use this note with caution.
The technical resources in some enterprise network environments are already overworked as they struggle to keep up with changing network designs and new technology implementations. As a result, there is little time left to consider the full impact of new technologies on existing network support infrastructures. This research note discusses the role of subject matter experts (SMEs) and why this position should be added to the network infrastructure team. The following items are discussed:
- The SME's primary role and key responsibilities.
- How an SME fits into network infrastructure organizations.
- Job qualifications – technical, managerial, and professional.
SMEs must provide both strategic and tactical technology direction to the IT organization. Those SMEs that can accomplish these tasks successfully exhibit high enterprise value.
Already a member?
Please Login
