Skype may have found a niche in business. VoSKY has recently released an enterprise-class gateway solution that leverages Skype's distributed VoIP infrastructure as a low-cost voice trunking option. While Skype's business footprint remains small today, this solution allows enterprises to take advantage of its main draw – inexpensive, high quality VoIP calls – while sidestepping its chief security concerns. Service availability, however, remains a wildcard. IT leaders should weigh the pros and cons of VoSKY's approach and assess its viability as an adjunct to – not a replacement for – existing voice services.

VoSKY Offering: PBX-to-Skype Gateway

Skype, with over 300 million users worldwide, is the world's most popular VoIP service today, allowing users to make free (Skype-to-Skype) or low-cost telephone calls over the public Internet. While primarily targeted at consumers, the eBay-owned operation began its push for the business market in early 2007 with its Skype for Business offering – an improved but still incomplete offering for most enterprises, as examined in the Info-Tech Advisor research note, “Skype is Still Not Enterprise Ready…Yet.”