Videos

Managing the IT project portfolio can be an exercise in frustration for organizations that haven't aligned their goals, processes, and tools....

Organizations are exploiting social customer interaction channels for sales and marketing, but adoption of these channels for customer service is...

Recent developments, such as increased virtualization and expanding storage capacity requirements, are changing backup infrastructure and...

The iPad 2 doesn't have any revolutionary new business features, but its cameras, in addition to increased comfort and speed, provide an...

Many organizations initiate applications consolidation projects with an ambitious outlook, only to have them abort or fail because they didn't...

Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and...

With e-commerce, your philosophy should be "Build a business, not a Website." First and foremost, an e-commerce Website is a business; the...

IPv4 addressing is the technical underpinning of today's Internet, but the Internet of the future is already being built using IPv6....

October 2010 saw the introduction of a new version of the payment card industry data security standard (PCI DSS). Understand the implications of...