Troubleshooting E-mail Client Performance Lag

Author(s): Vince Londini

Users complaining of e-mail client software lag (e.g. “My Outlook is slow”) may present legitimate issues that are hindering company business. When the CEO walks into IT to ask why his or her e-mail is slow, IT needs to find a solution, fast. Use this troubleshooting guide to diagnose and suggest a course of action for relieving e-mail client lag that affects business productivity.