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Videos
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Managing IT in Turbulent Times: IT in 2012
2012 promises to be a turbulent year for IT leaders. Users are increasingly active in establishing how they wish to use new technology, with...
Applications Cost Management
This video introduces some of Info-Tech's new research on controlling application related costs in IT. Applications typically account for about...
IT Cost-Cutting Tactics for Coping with a Down Economy
This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on...
Handling Senior Management Expectations
Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As...
Boost IT-End User Relations
Info-Tech research has shown that improving end-user satisfaction with IT results in higher employee engagement, better working conditions...
Optimize Decision Rights
The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.
Influence Decision-Makers Through an Intermediary
IT managers often have to influence decision-makers through an intermediary, who acts an advocate for IT's agenda.
Embrace New Technologies for 2011 and Beyond (Part One)
To maintain parity with competitors and exceed their capabilities, IT must take advantage of the ongoing introduction and evolution of new...
Embrace New Technologies for 2011 and Beyond (Part Two)
To maintain parity with competitors and exceed their capabilities, IT must take advantage of the ongoing introduction and evolution of new...
Manage Transformational IT Change
When it comes to enacting change, IT is its own worst enemy. They fail to address four important issues when preparing users, which ultimately...
