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Videos

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Redeploy IT Staff

Redeployment provides the easiest and most affordable way for IT departments to gain new skills and take on new responsibilities. Locate skill...

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How to Become a More Effective IT Leader

IT leaders feel the pressure to spend more time leading and less time on the details. However, with limited budgets, obsolete technologies, a...

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Leverage IT Staff Feedback

Good people management drives high motivation and engagement of IT staff, and it encourages staff development, and is essential for retaining...

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360-Degree Feedback

360-degree feedback can be an important tool for managers to contribute to an employee's performance appraisal. When used inappropriately, it can...

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Succession Development: Get It Right

Many IT leaders make costly mistakes in their succession development practice, and as a result, their succession development plans fail or even...

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Deal More Effectively with Demand for IT Staff

When IT tries to balance limited staff availability with high service demands, the result is often chaos. Learn about the three approaches that...

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IT Staff Downsizing: Targeting Specific Roles in IT

The lean conditions created by the economic downturn will persist for years to come. While cutting IT staff is admittedly unpleasant, at the very...

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