Building Service Desk Partnerships in the New Era of IT Support Services

This report sheds light on the Service Desk market, and offers vendors and solution providers guidance in marketing their products and services.

Processor.com: Choose The Best Servers For Virtualization and Consolidation

By virtualizing applications and efficiently using available server resources, you can cut down on the physical equipment you need, saving space and money.

A Look at Collaboration in the Enterprise

Enterprise collaboration is changing the way firms communicate and operate. This report is designed to help vendors and solution providers better understand the market dynamics surrounding collaboration and help market and sell collaboration...

Understanding BYOD Implications for Network Security Customers

BYOD's enterprise infiltration has serious implications for network security. This report will help vendors and solution providers develop a keen understanding of the key dynamics at play when it comes to the sales and marketing of network security.

Case Study: Reducing Email

Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.

Understanding Web Content Management Adoption

This report is designed to help vendors and solution providers better understand the market dynamics surrounding Web Content Management (WCM) within firms and to help market and sell WCM solutions to enterprise markets.

Social Media Tutorial: How to Increase Success and Mitigate Challenges

This report aims to aid B2B marketing professionals in understanding the nature of social media campaigns as well as developing strategies that increase the chances of success and mitigate the challenges.

Driving To Maturity: Defining the Value of Business Analytics (US Results)

This research aims to provide guidance to vendors and solution providers on business analytics maturity models and their derived value. Analysis is based on survey data from the USA that segments the business market based on business analytics...

The Developing World of Branded Mobile Applications

Info-Tech Indaba conducted in-depth interviews with current mobile developers to get their thoughts on the state of the marketplace. This report is focused on the role of Branded Mobile Applications in the marketplace.

Driving To Maturity: Defining the Value of Business Analytics (Canadian Results)

This research aims to provide guidance to vendors and solution providers on business analytics maturity models and their derived value. Analysis is based on survey data from Canada that segments the business market based on business analytics...