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Templates & Policies

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Mobile Device Acceptable Use Policy Template

A mobile device acceptable use policy is essential for an organization to put its mobile strategy in writing and communicate that strategy to users. Use this template as...
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19 Likes

End-User Satisfaction Survey

Understanding end-users' attitudes towards IT is essential in improving the overall quality of IT service provision. This End-User IT Satisfaction Survey offers a series...
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13 Likes

Step-by-Step SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider using a Step-by-Step...
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13 Likes

Service Catalog Template

Service catalogs are as diverse as the organizations that use them. To be effective service catalogs must be appropriately scoped and crafted to meet predefined...
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13 Likes

Social Media Acceptable Use Policy

The risk of inappropriate information transfer between personal and business contacts within social media must be mitigated by implementing a policy. Tools to establish...
Word Document
12 Likes

Change Management Policy

Effective change management has an important role in protecting the business operation of the enterprise. The path to successful IT change management begins with senior...
Word Document
12 Likes

Request for Proposal Template

A Request for Proposal (RFP) is a formal invitation issued by a business or agency requesting interested vendors to submit written proposals meeting a particular set of...
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12 Likes

Patch Management Policy

All companies require a well written patch management policy to ensure that IT systems function optimally and that vulnerabilities are mitigated. Use this template to...
Word Document
12 Likes

Internet Acceptable Use Policy

All enterprises should guide the productive use of Internet services through Internet Acceptable Use Policies. Use this template to help keep the policy up-to-date.
Word Document
11 Likes

Personal Mobile Device Acceptable Use Policy

Developing and enforcing a personal mobile acceptable use policy is critical to maintaining corporate network security. This policy outlines the baseline behaviors...
Word Document
11 Likes