Visitors Edition
Membership Help?
Need help? Our Trial Membership program will get you help on any IT project you're working on. You'll get access to our research, tools, advice and project help.
Start your free trial membership now:
Want to learn more about our membership options, pricing, or to get a product demo? Get in touch with one of our reps using an option below.
Trial Member Registration
Learn more About Info-Tech
Click to Chat

Templates & Policies

Refine By:
Refined by Service Delivery and Management Closebtnred
Sort By: Date ↓ | Likes

CRM Business Plan Template

This tool will help enterprises create a successful CRM business plan in an iterative manner, adding value on a project by project basis.
  • 15
Word Document

Change Communication Plan Template

The Change Communication Plan ensures that relevant information related to an IT change is provided to all affected stakeholders and staff...
  • 6
Spreadsheet

Service Catalog Project Charter

Service catalogs are as diverse as the organizations that use them. To be effective, service catalogs must be appropriately scoped and crafted to...
  • 6
Word Document

Service Catalog Template

Service catalogs are as diverse as the organizations that use them. To be effective service catalogs must be appropriately scoped and crafted to...
  • 13
Word Document

Agile Software Development Process Guide

This template provides an overview of the agile software development process, including a checklist guide for executing the process steps and the...
  • 6
Word Document

Quality of Service Requirements Template

Gathering comprehensive requirements can mean the difference between a project's success and failure. There are a number of quality...
  • 6
Word Document

Usability Goals and Requirements

Use Info-Tech's Usability Goals and Requirements worksheet to help set usability targets and requirements which in turn will help improve the...
  • 6
Word Document

Use Case Template

A Use Case Model describes the proposed functionality of a new system. A Use Case represents a discrete unit of interaction between a user (human...
  • 8
Word Document

Business Requirements Change Log

Requirements may change throughout the project lifecycle. Documenting and tracking these changes ensures accuracy when addressing the requests...
  • 5
Word Document

Business Requirements Change Request Template

Requirements may change throughout the project life cycle. Documenting and tracking these changes ensures accuracy when addressing the requests...
  • 6
Word Document