RESEARCH

The Data Center of the Future: Consolidate for Distributed Service Delivery

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IT leaders within SMEs are supporting enterprises that have increasingly become distributed. Business globalization and a proliferation of mobile and remote workers are changing enterprise needs, as well as the demand for access to data center services. As a result, the future data center will be less about traditional centralization of data center assets and more about the management of decentralized service delivery.

Today's enterprises have learned that physical hardware matters less than TCO and risk management. Info-Tech sees that IT leaders focused on improving their organizational resilience, smoothing costs, and supporting global business objectives are creating a decentralized fabric of enterprise IT service delivery that:

  • Insulates the enterprise from service disruptions if one location (through disaster or corporate transaction, etc.) is unavailable without placing delivery of mission-critical services at risk.
  • Handles time-zone staffing issues for service delivery through normal working hours aligned with existing regional staff, instead of trying to build a "chase the sun" staffing model within a central core.
  • Establishes mechanisms for service delivery as close to operational business units as TCO permits...

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