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Value Creation & Measurement - Research Notes

Enable ERP Security and Auditability for Compliance

Sufficient levels of Enterprise Resource Planning (ERP) security are lacking in many ERP implementations. This can cause severe financial losses due to fraud and...
6 Likes

Maximize Employee Performance with Situational Leadership

Effective situational leadership results in a win-win situation. On one hand, it helps managers increase the productivity and job satisfaction of their staff. On the...
6 Likes

Skype Is Still Not Enterprise Ready...Yet

In late 2005, Info-Tech Research Group published a research note urging enterprises to ban the use of Skype when company policy prohibited the use of public peer-to-peer...
8 Likes

The Pitfalls of IT Change Management

IT managers must not rush to get a tool to automate IT change management. Instead, they must make sure they have strong senior management support and a solid and...
7 Likes

Four Ways to Win with a BPM/SOA Combo

Large enterprises that are using Business Process Management (BPM) to help them move to a Service Oriented Architecture (SOA) need guidance along this challenging path of...
4 Likes

Reduce Defects: Control Change Deployment

Implementing changes to IT systems and infrastructure often creates unnecessary disruption in the delivery of computer services to the enterprise. Ensure that the Change...
5 Likes

CIO Primer: Ad Hoc Systems Management Is a Dinosaur

Ad hoc system management is an outdated and inefficient approach that does not reflect the new demands on IT service delivery. Successfully addressing current and future...
5 Likes

The Three Levers to Pull in SaaS Planning

IT managers that attempt to implement a Software-as-a-Service (SaaS) system without adequate planning are setting the project up for failure. Introducing SaaS into an...
5 Likes

Workforce Management Apps on the Uptake

Many IT leaders don't know the difference between Workforce Management (WFM) and the larger ocean of Human Capital Management. WFM is a subset of Human Capital Management...
4 Likes

ITIL FAQs: Commonly Heard Myths

Many IT leaders are jumping on the IT Infrastructure Library (ITIL) bandwagon in an effort to increase IT service levels and decrease costs. However, many IT leaders...
6 Likes