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Strategy & Governance - Research Notes
Travel the Business Process Analysis Road to Increased ValueMany businesses face challenges when creating and maintaining efficient performance management methodologies. Business Process Analysis (BPA) helps spread awareness about... |
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Professional Services: Not Satisfied with IT Project ManagersInfo-Tech recently asked thirty professional services personnel about their satisfaction with their IT project managers' skills and responsibilities. The results show... |
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Value-Based Management 101Value-Based Management (VBM) can help a company maintain and improve profitable cash flows. However, VBM requires considerable restructuring and may be impractical for... |
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Achieve Success in Application Outsourcing with Strong Governance PracticesAfter finding a vendor, signing the deal, and beginning an application outsourcing project, don't assume that the internal IT team can drop all project responsibilities.... |
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Get the Most from MOF 4.0Microsoft shops can now refer to the Microsoft Operations Framework 4.0 (MOF) as an ITIL V.3-aligned guide to industry best practices. This fourth generation of MOF is... |
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It's the Business, StupidBill Clinton's “It's the economy, stupid,” was one of several messages intended to keep his 1992 presidential campaign on track. I've modified this saying and use it to... |
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Manufacturing and IT Compliance: An Opportunity for Training and COBIT QuickstartInfo-Tech recently asked 31 manufacturers about their use of compliance frameworks for IT operations. The results demonstrate the popularity of ITIL and COBIT and... |
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Project Management in Wholesale/Retail: IT Projects Are at RiskInfo-Tech recently asked eleven IT managers and other IT leaders from wholesale/retail industries about their use of Project Management frameworks for IT projects. The... |
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Rebranding the IT Department: Casting Off the Techie ImageConsidering IT's business impact, the IT department has a disproportionately poor reputation. But the goals, strategies, and tactics of brand management can enhance the... |
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How to Dial Down IT Services without Losing Your JobIT departments must plan for enterprise-wide budget cutbacks to avoid being unable to meet service level expectations. Pre-empt spending cuts by rightsizing IT services. |
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