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Stop Managing Endpoints

Develop a plan to exit endpoint management; instead, deliver applications and services to any endpoint.

  • Traditional endpoint management is becoming difficult and costly. Trends like BYOD and consumerization increase the number and variety of devices used for work, complicating their management. While more efficient methods exist, too many organizations have become comfortable with the status quo.
  • Endpoint management is not becoming simpler; as organizations continue to grow and become more complex, the difficulties managing individual endpoints by the IT department will continue to rise.

Our Advice

Critical Insight

  • There are better options. With the right technology and processes, hands-on management of endpoint devices is no longer necessary.
  • The end goal should be endpoint agnosticism: the ability to access critical applications and services from any device.

Impact and Result

  • Technologies such as desktop virtualization, application virtualization, the cloud, and enterprise mobility management can help free up resources that are essentially wasted on managing endpoints.
  • Both users and IT benefit: users can flexibly work from a variety of endpoints, and IT reduces spending and effort that can be better used elsewhere.
  • Come out of this blueprint with a business case that will clearly outline an endpoint management exit plan.

Stop Managing Endpoints Research & Tools

1. Understand and communicate the need for exiting endpoint management, then develop a pilot exit plan

Free up wasted IT resources and allow users more flexibility with endpoints.

2. Estimate a current inventory of endpoint devices and determine readiness to exit endpoint management

Summarize current state information and identify areas to get out of endpoint management, and help select a pilot group.

3. Set endpoint management goals and turn them into a plan

Create a prioritized list of action steps to begin developing an exit plan.

4. Identify Gaps and Develop an Action Plan

Compare the current endpoint management state to goals to demonstrate savings or additional costs. Complete the TCO tool with various scenarios.

5. Develop and finalize the business case

Paste the results of previous steps into a template, then refine the business case and communicate it to stakeholders.


Workshop: Stop Managing Endpoints

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: The Case For Exiting Endpoint Management

The Purpose

  • Assess your current endpoint management and identify a pilot group.

Key Benefits Achieved

  • Identification of issues with the current endpoint management state, in order to begin planning for improvement.

Activities

Outputs

1.1

Review the first section of the storyboard

  • Current state summary
1.2

Work on an end-user satisfaction survey

  • End-user survey draft
1.3

Begin creating a business case for exiting endpoint management

  • Identification of a pilot group

Module 2: Summarize Current State and Assess Readiness

The Purpose

  • Determine your readiness for exiting endpoint management.

Key Benefits Achieved

  • A recommendation for moving forward (or not) with an endpoint management exit plan, to help make the business case for changes.

Activities

Outputs

2.1

Completion of the Stop Managing Endpoints Readiness Assessment

  • A go/no-go recommendation for a pilot test
2.2

Updating the endpoint management exit plan business case

  • An updated business case

Module 3: Set Reduced Endpoint Management Targets and Goals for Alternatives

The Purpose

  • Identify, analyze, and prioritize goals.

Key Benefits Achieved

  • Clear steps for how to accomplish goals related to reduced endpoint management.

Activities

Outputs

3.1

Review popular endpoint management goals

  • Completed Endpoint Management Goal Analysis Tool
3.2

Comparison of goals to current state

  • An updated business case with a rough plan for moving forwad with a pilot test
3.3

Identification of steps needed to reach goals

Module 4: Identify Gaps and Develop an Action Plan

The Purpose

  • Finalize your business case with TCO and infrastructure requirements and a timeline.

Key Benefits Achieved

  • A finalized business case for moving forward with a pilot test.

Activities

Outputs

4.1

Complete the Stop Managing Endpoints TCO Calculator

  • An estimated TCO of getting out of endpoint management, in comparison with the current situation
4.2

Review effects of the plan on staff and end users

  • A timeline for implementing a pilot test
4.3

Update business case with final touches and a timeline

  • A completed business case
Stop Managing Endpoints preview picture

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 4 touchpoints with our researchers, all included in your membership.

  • Call 1: Assess your current endpoint state, survey users, and identify a pilot group

    Start by summarizing your current state to see how it can be improved. Use Info-Tech’s tools and templates to summarize your current state and develop a plan for getting input from users.

  • Call 2: Determine your readiness for exiting endpoint management

    Make sure you are ready to continue. Analyze your current state information and use Info-Tech’s tools to determine how ready you are for getting out of endpoint management.

  • Call 3: Brainstorm goals

    Turn brainstormed goals into practical action steps that can help you reach your goals.

  • Call 4: Finalize your business case

    Add the final details to your business case. Calculate TCO, then consider how changes to endpoint management will affect users and the makeup of your IT department. Finally, review your completed business case.

Authors

Mark Tauschek

Michael Battista

Alan Neal

Contributors

  • 50+ anonymous survey participants
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