Upcoming Banner

Simplify and Optimize Your IT Operating Model

Help your CEO navigate through the complexity of the IT landscape with a simple and effective IT operating model.


This content requires an active subscription.

Access this content by logging in with your Info-Tech Research Group membership or contacting one of our representatives for assistance.

Speak With A Representative Sign In
or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)


Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

CIOs should ensure that their IT operating model is simple and that it clearly communicates how it enables the organization to achieve its strategic vision, mission, and objectives.

Your Challenge

  • IT struggles to prioritize resources due to a lack of a holistic perspective. The focus on solving issues in isolation often detracts from the department’s ability to evaluate where improvement is needed the most.
  • IT is not travelling at the same speed or in the same direction as the business. An inadequate IT operating model can often be the root cause of IT’s inability to enable the organization to achieve its goals.
  • IT needs to adjust to changes in the business operating model. If the business has undergone significant changes in how it operates, IT will have to adjust or risk falling behind.

Our Solution

  • Reduce the complexity. Organize the current IT operations in four categories: corporate governance of IT, IT capabilities and processes, organizational structure, and workforce. Doing so will provide a holistic and simple view of IT.
  • Conduct an IT operating model assessment. Determine whether the current model is effective in helping the business reach its goals.
  • Optimize the IT operating model. Depending on the output of the assessment, identify the necessary incremental or transformational changes. Prioritize initiatives according to their link to organizational value.
  • Market the IT operating model. Identify stakeholders and drive awareness by communicating the business value of the operating model. The renewed confidence will increase business willingness to sponsor IT initiatives.

Talk to our analyst about this Research

Be recognized for your expertise! Participate in an expert interview with one of our analysts and we will showcase your contribution on our upcoming Info-Tech Client Hall Of Fame.

Each interview lasts approximately 30 minutes to 1 hour and provides you with the opportunity to share your best practices, opinions, tools or templates with your peers.

Analyst Interview

Search Code: 80223
Published: March 24, 2016
Last Revised: March 24, 2016