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RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.New entrants like Microsoft and software as a service (SaaS) vendors like Salesforce.com now dominate the CRM market, alongside traditional CRM leader Oracle Siebel. Organizations are pushing back on complex suites in favor of platform-like CRM solutions. With this solution set, organizations will be able to:
- Select the right CRM feature set and app delivery method.
- Simplify the selection process by examining pre-screened vendors.
- Spend your consultancy budget on CRM implementation, instead of selection.
Use Info-Tech’s CRM Decision Diamond to compare the most appropriate vendors for SMB, and create a customized vendor shortlist to reduce the amount of time and money spent on CRM software evaluation.
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