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Upcoming Research:
Right-size ITIL without Breaking the Bank

Is ITIL right for you?

More Details

Your Challenge

  • ITIL presents an ideal state for how IT should manage the delivery of technology services, but is it realistic for most organizations?
  • ITIL may not have to be implemented in its entirety. This research will show you how to right-size ITIL without breaking the bank.

Related Content

Note

Is the ITIL Empire Overextended?

(By Info-Tech Analyst Refael Keren - Printed with permission from Processor magazine www.processor.com) History teaches us that great empires’ overreaching growth is often responsible for their demise. Powerful armies, unable to defend distant borders, collapse while corporations with too many product lines face bankruptcy. Those who have witnessed the version to version growth of ITIL might wonder whether there is such a thing as too many best practices. Will a continual scope creep of IT process standardization lead to the demise of ITIL?

Note

A Beginner's Guide to Selecting an ITIL Pilot Project

Gaining a basic, early IT Infrastructure Library (ITIL) win is a great way to get the enterprise behind IT in its effort to improve service management. Start off ITIL implementation by selecting a single process with room for improvement and enterprise-wide visibility.

Note

Tailored ITIL: Be Sure It Suits You

ITIL is not just for large enterprises. All sizes of organizations use the IT Infrastructure Library (ITIL) to increase efficiency, decrease costs, and align business and IT needs. However, ITIL can be a costly and time-consuming proposition. Be sure to understand organizational needs before moving ahead with ITIL plans.

Note

ITIL Readiness Assessment Tool

Enterprises are jumping on the IT Infrastructure Library (ITIL) bandwagon in an effort to increase efficiency, decrease costs, and align business and IT needs. However, ITIL is an overwhelming proposition. Conduct this readiness assessment before moving ahead with ITIL plans.

Tags

Governance, ITIL, Service management, framework, readiness, service delivery

Related Content

  1. Apply a Governance Framework to Align IT Processes
  2. A Business Friendly Approach to IT Service Management
  3. Diagnostic IT Service Management for the Framework Impaired
  4. SOX and ITIL: There Is No Dotted-Line Relationship!
  5. Adapting ITIL to Small- and Mid-Sized Enterprises
Is ITIL right for you?

Solution Road Map

Other Solution Sets in IT as a Service Portfolio
1. Make IT More Responsive & Agile
If the business asks for more, jump confidently with agility.
2. Improve the Service Orientation of IT Staff
Create a culture of customer service in IT.
3. Overcome the Barriers to Good Requirements Management
In the recipe for good requirements management, IT adds the special sauce.
4. Right-size ITIL without Breaking the Bank
Is ITIL right for you?
5. Govern Shared Services
Find the optimal path to shared services governance.
6. Document the IT Service Catalog
Because the service catalog won't write itself.
View the full Solution Road Map