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Reduce Telecom Expenses

Get a handle on current usage and address wasted spend.

More Details

Your Challenge

  • Telecommunication expenses represent one of the largest IT operational budget categories for most enterprises – IT leaders are constantly pressed to optimize expenditure in this area.
  • Due to a lack of expertise and guidance, IT units commonly overlook some basic telecom expense management practices. Pursuing even a subset of these key activities will deliver tangible cost savings for enterprises.
  • This solution set will help organizations understand where to focus their telecom cost reduction efforts and how to develop a practice for ongoing telecom expense management.

Our Advice

Critical Insight

An informal approach to telecom expense management results in important tasks – annual site inventory, monthly invoice reviews – being forgotten or overlooked. Making staff formally accountable for these tasks will dramatically increase your success in cost reduction.

Impact and Result

Organizations that have not examined or pursued telecom expense management in the past can apply some basic practices and expect to reduce their ongoing costs by at least 10% - without a negative impact to service levels.


Get to Action

  1. Reduce telecom expenses.

    Address wasted IT spend and improve the overall efficiency of telecom operations.

  2. Assess savings opportunities and optimize key expense categories.

    Isolate the main areas in which costs can be reduced and deliver valuable cost savings to the organization.

  3. Report progress for telecom expense reduction activities and cost savings results.

    Gain the buy-in required to establish an ongoing telecom expense management practice.

Get the Complete Storyboard

See how all the steps you need to take come together, with tools and advice to help with each task on your list.

BONUS: Get access to up to 5 additional free downloads

Download Now

Get a handle on current usage and address wasted spend.

Companies Who Helped

Three organizations contributed information to assist with the development of this solution set. Due to the sensitivity of the information, all contributors have requested confidentiality.

Solution Road Map

Other Solution Sets in Telephony & VOIP
1. Make the Case for IP Telephony
Listing the benefits is easy, but communicating business value is not.
2. Vendor Landscape: IP Telephony
Take a SIP from your glass, then call your boss from your smartphone's app. No one has to know you're at the beach anymore.
3. Reduce Telecom Expenses
Get a handle on current usage and address wasted spend.
4. Build My IP Telephony Project Plan
Take a phased approach to implementation or risk major disruption.
5. Select the Right Hosted VoIP Provider
If you've made the decision to go hosted, isolate providers that can deliver the level of service you need.
6. Develop a Hosted or Hybrid IP Telephony & UC Strategy
Leverage the cloud to maximize communication flexibility.
7. Inventory and Optimize the Telecom Environment
Inventory existing assets and contracts to ensure optimal tracking.
View the full Solution Road Map