Storyboard: Optimize the BI Program for a Better ROI

Author(s): Gareth Doherty, Ben Dickie

Business Intelligence (BI) programs are costly ventures. Optimizing your BI program is essential for realizing a greater return on your investment. Organizations must aim to embed BI as a mission-critical component of every work program in a cost effective way.

In order for an ongoing BI program to be successful, there must be:

  • A strategic vision to guide the BI program.
  • A governance framework for managing change.
  • Adequate training and change management for staff.
  • More efficient development processes and standardization to reduce technology costs.

Organizations must gain buy-in from targeted groups, encourage end-user adoption, manage the accompanying changes, and ensure that BI capabilities address the real needs of the business.