Create a Dynamic Plan to Tackle HR Issues
Stop putting people management on the back burner and start getting the most out of your people.
- HR issues are the number one challenge faced by IT leaders, yet very few CIOs have a plan to address this area in the coming year.
- Major HR issues include high turnover, low employee engagement, difficulty sourcing applicants, weak employee development, and poor leadership and managerial skills.
- IT priorities are typically driven by business needs. This leaves the IT department with no time to address internal department issues. As a result, people management is put aside and the issues are dealt with poorly or aren’t addressed at all.
Our Advice
Critical Insight
- The CIO must prioritize human resource issues in the IT department or risk negative effects such as high turnover and low employee engagement. Just as in auto racing, where a car must pull off the track for a pit stop for servicing or repair, so too must the CIO make time for the department to recharge employees.
- A pit stop may seem counterproductive in the short term if the goal is to reach the finish line in the fastest time; however, in the long term, a pit stop will ensure employees have everything they need to successfully complete their work and to prevent breakdown.
Impact and Result
- By identifying the root causes of the HR issues and developing an action plan to remedy them, IT organizations can expect to experience increased employee engagement and retention, better hiring decisions, improved productivity and performance, more employee collaboration within IT, and a higher project success rate.
- During the implementation, track and showcase the improvements of the following metrics: time to hire, offer to acceptance ratio, cost per hire, retention rate, and training participation rates.
Workshop: Create a Dynamic Plan to Tackle HR Issues
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Identify the Root Cause
The Purpose
- Analyze people management within the IT department and determine the underlying root causes of any issues.
Key Benefits Achieved
- An assessment of the HR processes with IT that highlights any deficiencies.
- Input into the current state from a variety of sources.
- Root cause analysis that takes into account various perspectives.
- IT stakeholder consensus on the root cause.
Activities
Outputs
Review the current state
- Analysis of employee sentiment and HR processes within IT
Discuss pain points
- A list of HR pain points prevalent in the IT department
Identify root causes
- A root cause diagnosis
Module 2: Select the Corrective Initiatives to Implement
The Purpose
- Analyze people management within the IT department and determine the underlying root causes of any issues.
Key Benefits Achieved
- IT stakeholders are part of the ideation process and buy-in to the project.
- The corrective initiatives generated are creative and address the root cause.
- The initiatives are prioritized based on urgency, importance, and ease.
Activities
Outputs
Brainstorm corrective initiatives
- A catalog of potential corrective initiatives to launch in IT
Vote on corrective initiatives
Finalize corrective initiatives
- A shortlist of corrective initiatives to implement in the first iteration of the project
Module 3: Assign Resources to the Project
The Purpose
- To create accountability for the project and ensure there are adequate resources dedicated to each initiative.
Key Benefits Achieved
- All major tasks are documented and assigned to an owner.
- A short project timeline is established with future iterations taking place in the long term.
- Success can be tracked through various metrics and communicated to the department.
Activities
Outputs
Determine ideal project manager
- A completed project charter
Establish project metrics
- A comprehensive project metrics plan
Build project plan
- A detailed project plan and Gantt chart
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 6 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Identify your root cause(s)
- Call 1: Information collection
- Call 2: Root cause analysis
Guided Implementation 2: Select the initiatives to implement
- Call 1: Aggregate initiatives
- Call 2: Finalize initiative shortlist
Guided Implementation 3: Create a project plan
- Call 1: Set project goals, metrics, and staffing
- Call 2: Discuss next steps
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