UC Stakeholder Interview Guide

Author(s): Barry Cousins, Brian Frank

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The UC Stakeholder Interview Guide will enable you to:

  • Maximize UC project support by engaging stakeholders early in the process.
  • Ask the right questions to elicit usable, high-quality survey data.

Increased adoption of consumer tools and shadow IT mean that IT often doesn’t know which tools are used for which types of work. It will be difficult to ask the right questions without knowing what users know.

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