Service Intake Form

Author(s): Valence Howden, Kimberly Jiang, Paul Brown

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Formalize service intake for all new proposed initiatives through the Service Intake Form. The form is submitted to the governing committee for review prior to the value assessment.

This encourages people to come up with ideas and at the same time, the formal process of submitting a service intake form can help filter unrealistic ideas while structuring good ones.

Information documented in this form includes:

  • Service Detail
  • Service Proposal Ownership Detail
  • Proposed Service Resource Requirements
  • Service Priority Consideration
  • New Service Cost Estimates
  • Signatures

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Lead Strategic Decision Making With Service Portfolio Management

Ensure you are investing in high-value IT services with a well-managed service portfolio.

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