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Get the Business Engaged in Enterprise Architecture Processes

Keep the “E” in “EA.”

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Your Challenge

  • In many organizations, business participation in Enterprise Architecture (EA) is negligible. These organizations miss roughly half of the benefits associated with EA.
  • Business managers and leaders view EA as an IT function, failing to recognize the value that comes from analytical methods and modeling techniques. EA, like its counterpart in building design and construction, involves diagrams and drawings using standard notations. However, for business leaders unfamiliar with applying architectural science to an enterprise, EA seems like it was invented by IT solely for IT purposes.
  • Business leader attention is further confused by other business analysis methods such as Business Process Reengineering (BPR), Six Sigma, or Lean Production.
  • EA demands a significant commitment from business management who struggle to understand the value in dedicating scarce resources to formal analysis of business activities.
  • This research will recommend ways to communicate the value of EA and gain business support and commitment to EA.

Our Advice

Critical Insight
  • Business engagement in enterprise architecture is important. Business participation in EA processes doubles the likelihood of experiencing EA benefits.
  • In most cases, avoid the temptation to use IT discretionary funding to pay for an EA initiative. When the business pays for it, it is more likely to engage in it down the road.
  • Don’t think it’s your job to introduce business leaders to the practice of modeling: that’s what they learn to do in business school. Business models may not look like EA models, but you have to find the link between the two paradigms to engage business leadership.
Impact and Result
  • Optimize business engagement for your own situation.
  • Use Info-Tech’s tactics to build business engagement in the appropriate processes.

Get to Action

  1. Build a strategy for business engagement in key EA processes

    Maximize the net benefit of business engagement.

  2. Learn about business engagement in EA

    Discover the key elements of EA business engagement.

  3. Present EA benefits and an initiative plan to senior business leaders

    Gain business sponsorship for the initiative.

  4. Plan your strategy for business engagement

    Maximize net benefits of your EA initiative.

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Keep the “E” in “EA.”

Companies Who Helped

  • ARB Consulting
  • Barnhardt Manufacturing Company
  • Canadian Space Agency
  • City of London
  • Cognizant Technology Solutions
  • Resource Interactive
  • National University of Singapore
  • Wipro
  • Pragmatic EA Ltd.
  • An additional ten companies contributed to this research. Due to the sensitivity of the information, their identities will be kept confidential.

Solution Road Map

Other Solution Sets in Enterprise Architecture

  1. Covertly Establish a Business-Centric, Value-Driven EA Capability
    Deploy an EA practice undercover: sell the sizzle, not the steak.
  2. Get the Business Engaged in Enterprise Architecture Processes
    Keep the “E” in “EA.”
View the full Solution Road Map