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Lifecycle: Learn Trends and Develop Strategy > Understand: Technology Insights, Learn Trends and Develop Strategy > Strategize: Strategy and Planning, Make Technology Decisions > Select: Selection Advice
Last Revised: 2011-06-09
Your Challenge
On-premise IP Telephony and Unified Communications (UC) systems are no longer the only game in town. Understand the options for leveraging service providers (VOIPaaS/IPTaaS/UCaaS) to replace or supplement existing on-premise capabilities.
Unified Communications (UC) is an integrated approach to enhancing end user communications and accelerating key business processes. Understand the UC market and lifecycle and develop a strategy that will best deliver on business objectives.
Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute UC projects iteratively and incrementally as part of an overall UC strategy to achieve the appropriate level of Communications-Enabled Business Process maturity.
Multi-site enterprises are commonly managing environments with different types of voice and data connectivity, often sourced from multiple service providers. This solution set will help IT leaders perform a full telecom inventory that can be used to optimize the ongoing delivery of voice and data services for the enterprise.
2. Vendor Landscape: IP Telephony Take a SIP from your glass, then call your boss from your smartphone's app. No one has to know you're at the beach anymore.