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Lifecycle: Learn Trends and Develop Strategy > Strategize: Strategy and Planning, Improve IT Operations > Operate: Operate and Optimize
Last Revised: 2011-08-03
CAUTION: This content has been retired, and is no longer being maintained. It may contain information or links that are out of date and/or broken. Please use this solution set with caution.
Your Challenge
Business growth and change necessitate a periodic review and adjustment of the IT organizational structure as well. Few enterprises stay the same over the long term. As the business grows, and products, operating locations, and channels change, the bias toward centralization or business unit independence shifts. Supported technologies transform and the degree of dependence on IT services increases. Expectations of staff regarding increases in responsibility and career mobility rise over time. An IT organizational structure that has served the enterprise well for a period, if it stands still, can fail to meet these evolving needs.
Organize IT's financial, technical, and human resources around business strategy in order to deliver maximum business value.
Infrastructure plans must support increasing performance expectations from the organization as well as continued growth. At the same time, expenses are constrained and IT Management must select low-cost solutions. It helps establish targets for infrastructure change, select approaches that balance value and cost, and make the case for approval.
Many companies focus exclusively on the technology aspects of the IT Strategy ignoring the fact that it is often the human factors that have a more direct impact on overall strategy success. Any time you develop an IT Strategy, consider how well the IT organization is positioned to deliver it.
Achieving and sustaining IT/Business alignment can be elusive. When considering a change to how IT resources and services are organized, IT leaders must consider how the company has structured authority, control and communications. A structural change for the wrong reason will result in missed expectations and damaged relationships.