ERP can be a very challenging technology to implement and maintain. Without appropriate preparation, project failure is almost inevitable. IT leaders must conduct a readiness assessment to evaluate the enterprise's ability to support an ERP implementation. This tool includes assessment questions, addressing six different topics:
- IT Strategy and Planning.
- IT Governance.
- Risk Management.
- Applications Management.
- Service Management.
- IT Resource Management.
This assessment extends beyond IT's internal capabilities and considers its ability to work with business units and to effect change in the enterprise.