Executives don't care what's going on under the hood – as long as their IT department delivers. IT shops are increasingly operating as service brokers, sourcing services in the most efficient way possible. This trend includes the following information:
- Recommendations
- Synopsis
- Statistics, Signals, and Drivers
- Scenario Analysis
- Case Study
- Risk, Uncertainty, and Outlook
This trend overview is a part of the Infrastructure Trend Report 2017.