Engagement is fundamentally about leadership. As the leader of the IT department you need to take accountability for your team’s engagement levels in order to improve IT performance and lower IT costs. This blueprint will help you increase the engagement of your employees by following our three-phase methodology:
- Measure Employee Engagement
- Analyze and Present Employee Engagement Results
- Develop and Implement Engagement Initiatives
Employee engagement is the tool – not the end goal. Engaging employees has a clear ROI which you can measure in productivity, staffing costs, and through IT Innovation. The first step is measuring your engagement. The second is acting on it.