A blank service catalog template is not very helpful to the service catalog documentation. To be effective, service catalogs must include elements that fit the objectives which the service catalog was designed to achieve. Use this mapping tool to:
- Document the objectives included in the service catalog.
- Define which elements to include in the service catalog.
- Gain insight into how these elements should be documented.
Service catalogs should look different depending on the type of objectives the catalog aims to achieve. Use this tool to determine how the enterprise service catalog should appear.