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Develop a Unified Communications Strategy

Put the business first when evaluating UC.

More Details
Uc-storyboard
Download the Storyboard Overview

Your Challenge

  • With the shift to IP communications, more organizations are identifying opportunities to enhance collaboration with UC.
  • However, IT leaders who are helping the organization develop its UC strategy are bombarded with mixed and conflicting messages from vendors.
  • This solution set will bring focus to the key UC opportunities and challenges that you must consider and help you find the path to success.

Our Advice

Critical Insight
  • IT best understands the technologies involved, but UC is fundamentally a business opportunity. Successful implementers involve key business stakeholders early in planning.
  • Listen to your users – if you don’t understand the real communications barriers and bottlenecks facing business users, you won’t be prepared to devise and deliver a better solution.
Impact and Result
  • Successfully communicate the long term opportunities and benefits of a UC strategy that tightly integrates business communications with key applications and processes.
  • Align IT and business resources towards common goals of more efficient communications, increased distributed team collaboration, and reduced business travel.

Get to Action

  1. Communicate the UC opportunity.

    Set a common understanding of UC vision and objectives.

  2. Identify potential challenges.

    Mitigate key risks associated with an ambitious UC strategy.

  3. Move the UC initiative forward.

    Gain the executive and user buy-in required to get to the next step.

Related Solution Sets

Vendor Landscape Plus: Collaboration Platforms

Stop! Collaborate and listen…to the changing market space and the needs of end users.

Vendor Landscape: IP Telephony

Take a SIP from your glass, then call your boss from your smartphone's app. No one has to know you're at the beach anymore.

Make the Case for IP Telephony

Listing the benefits is easy, but communicating business value is not.

Tags

VoIP, collaboration, voice over IP, IP telephony, UC, Unified Communications, communications, collaboration tools, IPT, team collaboration, online collaboration, telecommunications, virtual collaboration, real-time collaboration

Related Content

  1. Unified Communications Fit Assessment Tool
  2. Get Your Unified Communications Initiative Started
  3. Seven Enterprise Telecom Trends That Matter
  4. Storyboard: Make the Case for IP Telephony
  5. Implement a Collaboration Platform

Get the Complete Storyboard

See how all the steps you need to take come together, with tools and advice to help with each task on your list.

BONUS: Get access to up to 5 additional free downloads

Download Now
Put the business first when evaluating UC.

Companies Who Helped

  • City of Mississauga
  • Graycon Group
  • Legislative Automated Systems
  • Rural Metro Corporation
  • Virginia Credit Union

Solution Road Map

Other Solution Sets in Unified Communications
1. Develop a Unified Communications Strategy
Put the business first when evaluating UC.
2. Vendor Landscape: Unified Communications
It's high time to make your presence felt with real-time IP communications.
3. Optimize UC to Maximize Business ROI
Get past vendor hype and technical complexity to get the most out of Unified Communications.
View the full Solution Road Map