- A significant number of organizations ranked business intelligence (BI) as IT’s top priority for 2014; however, just because there is an appetite for BI does not mean the initiative will be an automatic success.
- In fact, less than 50% of organizations considered their BI initiatives to be a complete success. It is imperative that organizations take the time to craft a BI strategy that aligns with business goals and fosters end-user adoption.
Our Advice
Critical Insight
- Use a Top-Down Approach - Historically, BI has been successful at penetrating the operational and tactical levels, but hasn't always reached the strategic level. Taking a top-down approach ensures key decision makers are immersed in BI.
- Build a “Duct Tape” Prototype - Before committing to an expensive BI tool, use the resources you already have to prove the value of BI and build buy-in.
- Work Backwards from the Decisions - Think about the actual decisions being made and build a tool that supports the decision maker.
Impact and Result
- Run a low-cost BI pilot project with a senior executive to demonstrate the value of BI to other senior decision makers. The scope of the pilot project must be small and should focus on assisting a senior executive to make one or two major decisions.
- Use metrics, surveys, and quotes to capture and communicate the results of the pilot to build buy-in and generate support for the enterprise deployment of BI.
- Remedy any capability gaps and deficiencies before the enterprise deployment of BI.
- Once senior executive needs have been met, begin accommodating requests from the tactical and operational levels.
- Create a network of BI ambassadors across the organization to promote BI.
Workshop: Develop a Winning BI Strategy
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Gather Pilot Project BI Requirements
The Purpose
- Introduce Info-Tech's methodology.
- Select the project sponsor.
- Secure the approval and funding needed for the BI pilot project.
- Scope the BI pilot project around the most strategic decisions made by the project sponsor.
- Determine the requirements for the BI pilot project.
Key Benefits Achieved
- Firm commitment from an ideal pilot project sponsor.
- Executive buy-in and commitment to the pilot project.
- A scope for the pilot project that lends itself well for achieving success and garnering attention across the organization.
- A list of requirements needed to create a mock-up solution for the BI pilot project.
Activities
Outputs
Draft the pilot project charter
- Completed pilot project charter
Determine the ideal sponsor for the pilot project
List all major decisions made by the project sponsor
- A comprehensive list of all decisions BI could assist the project sponsor with
Determine the top five most strategic decisions made by the project sponsor
- A well-defined scope for the BI pilot project based around strategic decisions
Capture the requirements for the pilot project BI solution
- A list of BI solution requirements
Module 2: Build a Mock-Up Solution
The Purpose
- Create a mock-up of the BI pilot project solution and obtain approval from the sponsor.
- Build actual BI pilot project solution.
- Establish a metrics plan to track success of the pilot project.
- Develop a communications plan to convey the results of the pilot project to the organization.
Key Benefits Achieved
- A BI pilot project solution that enables the project sponsor to make better decisions.
- A BI metrics plan that allows the organization to showcase the benefits of BI.
- A communication plan that helps create awareness and buy-in for BI across the organization.
Activities
Outputs
Design a BI solution mock-up
Present BI solution mock-up to project sponsor
- A mock-up of the proposed BI solution
Build BI solution for pilot project
- A functional BI solution
List BI metrics to track during and after pilot project
- A comprehensive BI metrics plan
Create a communications plan
- A pilot project communication plan