Develop a Business Intelligence Tool Strategy

Improve business decision making and minimize cost by selecting only the most important BI capabilities.


This content requires an active subscription.

Access this content by logging in with your Info-Tech Research Group membership or contacting one of our representatives for assistance.

Speak With A Representative Sign In
or Call: 1-888-670-8889 (US) or 1-844-618-3192 (CAN)

Your Challenge

  • The CIO has difficulty sifting through the wide array of BI capabilities available in the market and mapping them to the enterprise’s BI needs.
  • The CIO juggles factors such as high non-discretionary spend, proliferation of BI applications, and inability to adapt legacy applications while attempting to revamp their set of enterprise BI tools.

Our Advice

Critical Insight

  • The CIO is responsible and accountable for providing the business with accurate information. All it takes is just one bad business decision to begin preparing for your not too distant job search. Involve the Head of BI in developing a BI tool strategy.
  • BI 2.0 (advanced) capabilities (predictive, real-time, social and big data analytics) are being used more than ever. Organizations are adopting them as they provide significant opportunity to gain a competitive advantage. If the business isn’t demanding these capabilities now, they will soon. Plan for BI 2.0 capabilities now before the organization falls behind.

Impact and Result

  • Generate a customized set of recommended BI capabilities by conducting a BI profile and workgroup needs assessment.
  • Develop custom BI capability maps based on each BI capability’s gap magnitude.
  • Accelerate improvement definition by using Info-Tech’s improvement initiatives mapped to every BI capability.
  • Track improvements using a tool.
  • Measure BI performance using a recommended set of KPIs.
  • Info-Tech provides use cases and analog statements for BI capabilities to facilitate IT-business communication.

Develop a Business Intelligence Tool Strategy


Develop a BI tool strategy project charter

Identify and analyze stakeholders, industry and organization drivers, and a project sponsor to determine the project approach.


Determine target state BI capabilities

Determine BI profile, goals, and measures. Develop a BI tool shortlist.


Assess current state BI capabilities

Assess BI capabilities across all four layers and capture benchmarks for BI measures.


Define improvement initiatives to close gaps

Track project progress to ensure improvement initiatives are implemented on time.


Track project progress and monitor BI performance

Define BI, performance, and business value measures to track the progress of improvements.


Communicate and promote the BI tool strategy

Manage ongoing communication among BI stakeholders and capture key points from the BI Tool Strategy Document.

Onsite Workshop

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Determine target state BI capabilities

The Purpose

To plan target state enterprise and workgroup BI capabilities and tools.

Key Benefits Achieved

  • Defined BI goals and measures.
  • Defined BI principles.
  • Understanding of workgroup and enterprise BI needs.



Determine the BI profile.

  • BI Tool Strategy Document (results from all activities)


Determine BI goals and measures.


Define BI principles.

  • List of BI goals and measures


Capture workgroup needs.

  • Workgroup BI capability report
  • Enterprise BI capability report


Plan target state BI capabilities.


Develop a shortlist of BI tools.

  • Shortlist of BI tools

Module 2: Assess current state BI capabilities

The Purpose

To assess current state BI capabilities and tools.

Key Benefits Achieved

  • A holistic view of current BI capabilities.
  • A plan to keep or retire current BI tools.



Assess BI capabilities across all four layers.

  • Current State Assessment Report
  • BI Capability Maps


Capture benchmarks for BI measures.

  • BI performance benchmarks


Take an inventory of applications.

  • Inventory of BI Tools


Assess application quality.

  • Application Quality Landscape

Module 3: Define improvement initiatives to close gaps.

The Purpose

To define improvement initiatives to close BI capability gaps.

Key Benefits Achieved

  • Well-defined and prioritized improvement initiatives.
  • Estimated benefits and costs for each improved or new BI capability.



Identify and assess gaps.


Select improvement initiatives.


Analyze benefits and costs of BI capabilities.

  • Benefit and Cost Report


Identify and evaluate risks.


Define improvement initiatives.

  • BI Tool Strategy Improvement Plan


Create a roadmap for implementation.

  • BI Tool Strategy Roadmap


Define a reassessment approach.

  • Reassessment approach

Module 4: Track project progress and monitor performance

The Purpose

To track the progress of the BI tool strategy project and monitor the performance of BI tools.

Key Benefits Achieved

  • Ability to efficiently and effectively track project progress.
  • A plan to measure the performance of BI tool.



Track the progress of improvements.

  • BI Tool Strategy Improvement Tracker


Develop a plan to measure BI performance.

  • BI Tool Strategy Measurement Plan


Define additional performance measures.


Define business value measures.

Module 5: Communicate and promote the BI tool strategy

The Purpose

To communicate and promote the BI tool strategy.

Key Benefits Achieved

  • Improved communication to end users through use cases and analog statements.
  • A plan to communicate the value of BI tools.
  • A presentation to promote the BI tool strategy project.



Develop use cases for BI capabilities.

  • List of BI use cases and analog statements


Define analog statements to explain abstract concepts.

  • List of BI analog statements


Craft value statements supported by value measures.


Develop a communication plan.

  • BI Tool Strategy Communication Plan


Create a presentation to promote the strategy and roadmap.

  • BI Tool Strategy and Roadmap Presentation

Search Code: 73869
Published: December 3, 2013
Last Revised: May 23, 2014