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Social CRM Project Charter

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A social media project is a multi-departmental undertaking that must be managed well to be successful. Document the process in a formal project charter to keep everyone on the same page.

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Project Management, Social networking, blogging, blog, LinkedIn, Facebook, MySpace, social networks, sales automation, project charter, Social Computing, customer interaction management, project scheduling, friendster, social media, e-mail marketing, email marketing, Twitter, micro-blogging, service automation, social crm