The Sample Metrics Selection and Reporting Tool contains hundreds of sample metrics and provides a template for dashboard reporting. Use this tool to:
- View a menu of IT metrics suitable for collection.
- Enter and track the selected metrics.
- View samples of graphical reporting techniques.
- Populate a model balanced IT metrics scorecard.
Customize the sample content to better suit your organization. Use this tool in conjunction with the project blueprint, Establish a Service Metrics Program That Meets Business Needs.