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Sample Balanced Scorecard

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This download outlines an example of BSC metrics derived from "Measuring Performance and Demonstrating Results of Information Technology," an Executive Guide of the Accounting and Information Management Division of the US General Accounting Office. Use this tool as a guide to start mapping IT's own metrics.

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alignment, Governance, metrics, balanced scorecard, Spending, IT strategy, buy-in, Balanced, score card, IT/business, HBS