A week or so before launching the recognition current state assessment (be it interviews, a pulse survey, or a full engagement survey), you should email your staff to explain why you are assessing recognition, describe the assessment process, and lay out next steps. The email should address:
- The need for a recognition assessment.
- The type of assessment being used.
- The value in the staff’s opinion.
- The next steps, including analysis and recognition adjustments to suit results.