Rebalance Project Intake for Small Enterprise – Phase 1: Create a Standardized Intake Process

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In this phase of the project, we will help small IT leaders transition from firefighters to strategic partners by helping them to build discipline around three core intake competencies:

  • A streamlined workflow
  • Effective stakeholder management
  • Realistic capacity awareness

Info-Tech's tiered approach to intake discipline will allow small IT shops to introduce achievable increments of change over time, helping to ensure adoption and sustainability before introducing new layers of sophistication.

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