Problem Manager

Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

The problem management team needs a leader who will coordinate its activity. Use this template to outline the problem manager's responsibilities, including:

  • Updating the knowledgebase to keep track of known problems.
  • Facilitating root cause analysis sessions and reporting their results.
  • Analyzing incident trends to notice potential problems and mitigate their effects.

Use this template as part of the full blueprint, Incident and Problem Management.

Hide Details

Search Code: 82863
Published: December 14, 2016
Last Revised: December 14, 2016

Related Content

GET HELP Contact Us
VL Methodology