Optimize Change Management – Phase 3: Build Core Processes

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Phase 3 will help you develop core change processes for normal, emergency, and pre-approved changes, and determine post-implementation activities. This phase will take you through the following activities:

  • Develop normal change process
  • Create an emergency change process
  • Build pre-approved change process
  • Determine why the CAB would reject tested changes
  • Create a post-implementation review checklist
  • Plan testing protocol

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