This guide contains questions that will help IT organizations identify the most appropriate presentation format based on stakeholder preference and needs:
- Who is the relevant stakeholder?
- What are the defined actions for the metric?
- How frequently does the stakeholder need to see the metric?
- How does the stakeholder like to receive information?
For each question, a recommendation is provided based on different considerations. IT should identify the presentation format that meets the most criteria based on how stakeholders will use the selected metric.