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Successfully implementing a collaboration platform is essential for realizing business value. The implementation should be split into two distinct phases: initial platform deployment and ongoing solution design. IT managers are familiar with the former, but must also be actively involved in the latter to ensure the long-term success of the collaboration environment. This research will help you:
- Understand the common pitfalls that organizations encounter in implementing a collaboration solution.
- Develop an implementation strategy that addresses all steps in the initial platform deployment, as well as ongoing solution design.
- Create a collaboration business analyst role to bridge the gap between IT and the business, and create solutions that meet the needs of permanent and ad-hoc teams.
- Foster an environment that is conducive to end-user adoption of the collaboration platform.
Collaboration implementation misfires are costly and time-consuming. Adhering to best practices around both steps of the implementation will ensure that the full potential of the platform is realized.
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2 Comments
Collaboration Platform Deployment Checklist needs to includes a task to establish governance of the collaboration, this will include documentating the governance regime and publishing the governance mechanism to the collaboration community (likely to be additional to the standard ICT/business process, as the business users will have a level of control of change within the collaboration)
Thanks your comment, Trevor. We've added a governance task as you suggested.