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Successfully implementing a collaboration platform is essential for realizing business value. The implementation should be split into two distinct phases: initial platform deployment and ongoing solution design. IT managers are familiar with the former, but must also be actively involved in the latter to ensure the long-term success of the collaboration environment. This research will help you:
- Understand the common pitfalls that organizations encounter in implementing a collaboration solution.
- Develop an implementation strategy that addresses all steps in the initial platform deployment, as well as ongoing solution design.
- Create a collaboration business analyst role to bridge the gap between IT and the business, and create solutions that meet the needs of permanent and ad-hoc teams.
- Foster an environment that is conducive to end-user adoption of the collaboration platform.
Collaboration implementation misfires are costly and time-consuming. Adhering to best practices around both steps of the implementation will ensure that the full potential of the platform is realized.