Social Analytics Maturity Assessment Tool

Author(s): Timothy Hickernell, Victoria Moore, Barry Cousins

Social analytics projects are key to realizing the full value from social media initiatives. Still, organizations cannot simply dive into a complex social analytics project without building strong foundations for analysis.

Leverage this tool to determine:

  • Appropriate goal expectations for your organization’s social analytics project.
  • The changes needed before the organization is ready to advance to the next stage.

Performing trend analysis on a feeble set of social data will lead to unsubstantiated insights that could misdirect the organization.